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Registered Office Address

Central London registered office service for your company. Directors Service Address included.

What is a Registered Office Address?

A registered office address is the official address of a limited company or limited liability partnership (LLP). The address must be a physical address in the UK and be situated in the UK jurisdiction where a company or LLP is registered. It is listed on the public register for the lifetime of the company and 20 years after the company has been dissolved.

Here at Companies MadeSimple, our registered address service provides your company with a registered company address in Central London. This protects all director(s), shareholder(s), and PSC(s) addresses from being listed on the Companies House public register. 

If you don’t want to list your home address as your registered office address for your limited company or LLP, our company registered office address service is here to help.

Why Do I Need a Registered Office Address?

  • It is a legal requirement to have a registered office address.

  • Companies House is a public register, therefore, your registered office address will be accessible to everyone. In choosing to use a registered office address service you’re choosing to protect your home address.

  • Improve the perception of your business with a central London address, at a fraction of the cost. By using our registered office address service, you can continue to work from home but use our address for an extra boost of professionalism.

  • If you rent, you may void your rental agreement by using your rental address as a business address.

  • If you are a non-UK resident, you are unable to use your home address as your registered office address, as your registered office must be UK-based.

  • It prevents unsolicited mail and visitors from arriving at your home.

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Proof of ID

We have a legal obligation to check Proof of ID and Proof of Address. This is to ensure we comply with Anti-Money Laundering (AML) regulations and 'Know Your Customer' (KYC) requirements. Please check our FAQs to see which documents we can accept.

  • Registered Office Address

    The Registered Office Address Service includes:

    • Use of 20 Wenlock Road, London N1 7GU as your company’s official registered office address.
    • Use of the registered office address as your service address, protecting all director(s), shareholder(s) and PSC(s) addresses from appearing on the Companies House public register at no extra cost. Unlike some providers, we include this benefit as standard.
    • All official government mail* scanned and emailed to you, free of charge. 

     

    £89.99 +VAT

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Proof of ID

We have a legal obligation to check Proof of ID and Proof of Address. This is to ensure we comply with Anti-Money Laundering (AML) regulations and 'Know Your Customer' (KYC) requirements. Please check our FAQs to see which documents we can accept.

Unlock More Value from Your Registered Office Service

Boost your Registered Office service by upgrading to Mailbox Standard or Mailbox Premium. Starting at £9.99/month, get greater flexibility, faster processing, and seamless access to your business mail for a hassle-free mail experience.

Swipe to view
Mailbox Premium

Full-service mail handling with all key features built in. Ideal for businesses that want zero hassle.

£19.99 /month +VAT
Mailbox Standard

A balanced, flexible plan. View government and business mail, with add-ons available.

£9.99 /month +VAT
Mailbox Lite

Part of your Registered Office service. View government mail and PAYG for everything else.

Included
Mailbox Lite
Part of your Registered Office service. View government mail and PAYG for everything else.
Included
Mailbox Standard
A balanced, flexible plan. View government and business mail, with add-ons available.
£9.99 /month +VAT
Mailbox Premium
Full-service mail handling with all key features built in. Ideal for businesses that want zero hassle.
£19.99 /month +VAT
GOVERNMENT mail accepted
Scanned & saved to inbox
Notification of new letters received
View scanned items for free
Physical forwarding costs
£5 per item + Postage
Included *
Mail collection option
Prioritised handling
BUSINESS mail accepted
Scanned & saved to Inbox
Notification of new letters received
View scanned letters
£5 per item
10 per month
Unlimited
Physical forwarding
£5 per item + Postage
Included *
Physical forwarding: Non-scannable letters (for example bank cards)
£5 per item + Postage
£5 per item + Postage
Included *
Mail collection option
Prioritised handling
PARCELS accepted
Notification of parcels received
Parcel collection option
Parcel forwarding option
Mailbox Lite
Included
Mailbox Standard
£9.99 /month +VAT
Mailbox Premium
£19.99 /month +VAT
View More >>
Mailbox Lite
Included
Mailbox Standard
£9.99
Mailbox Premium
£19.99
GOVERNMENT mail accepted
Scanned & saved to inbox
Notification of new letters received
View scanned items for free
Physical forwarding costs
£5 per item + Postage
Included *
Mail collection option
Prioritised handling
BUSINESS mail accepted
Scanned & saved to Inbox
Notification of new letters received
View scanned letters
£5 per item
10 per month
Unlimited
Physical forwarding
£5 per item + Postage
Included *
Physical forwarding: Non-scannable letters (for example bank cards)
£5 per item + Postage
£5 per item + Postage
Included *
Mail collection option
Prioritised handling
PARCELS accepted
Notification of parcels received
Parcel collection option
Parcel forwarding option
View More>>

* 10 letters total per month at no extra charge. Additional items incur a small, £1 handling fee per item + postage charge.

What Is a ‘Registered Office Address'?

Our Frequently Asked Questions

On the right, you will find the answers to some of the most frequently asked questions.

If you still can't find the answer to your question, why not try our virtual assistant?

View all FAQs

We're Here To Help

Still have questions? Call us on 020 7608 5500 or contact us and our team will assist you. 

The simple answer, no. All limited companies have the ability to update where their Registered Office is located. This can be done at any time during the lifespan of the business. 

However, the Registered Office can only be updated to a location within the country they are registered in. This (at this moment in time) cannot be changed. Please see the table below for a visual explanation. 

Registered Office Location
(At Time of Formation)

 Country Registered In Can Update Address To Any Address Within
England England and Wales England and Wales
Scotland Scotland Scotland
Wales Wales Wales
Northern Ireland Northern Ireland Northern Ireland

Our service is therefore available to anybody that is thinking about registering a company in England (& Wales) or already has a limited company registered in England. 

A Registered Office is required for all UK Limited Companies.  

The Registered Office address will:

  • Appear on the public register at Companies House for all to view. 
  • Be sent Government mail* to this address and must be obtainable by the company.
  • Keep statutory registers here unless a SAIL address is provided.

Our Registered Office Service can be used in order to protect the privacy of your home address.

*Please click on the link to see the list of accepted documents.

For more information please see What is a Registered Office?

Yes! We offer our Registered Office service within the majority of our formation packages. Bundled together with a discounted fee, check it out here!

Yes, you can change the address of your Registered Office at any time after setting up a company, but it must always remain within the same country. If you change your Registered Office address, you must notify Companies House immediately and take steps to ensure all business stationery, correspondence and your company website clearly display the new Registered Office address.

Yes, you can use our Registered Office address as your service (correspondence) address. If you are a company director, secretary, person of significant control or shareholder and wish to keep your residential address private, the purchase of the Registered Office address service allows you to to do just that!

The people that are required to provide ID will be the account holder, the director's and the People with Significant Control (PSCs). This is line with legislation that everyone considered having significant influence or control over a company and thus are the important decision makers will need to be ID checked. 

Companies House will be enforcing this as of Late 2023 through the Economic Crime and Corporate Transparency Act 2023. 

All officers of a company must be ID verified prior to an application (or request) being sent across to Companies House for approval.

With the help of Credas' digital ID software, our free online ID check is very simple to complete. You will just require:

  • Government-issued photo ID, i.e. passport or driving licence (not expired)
  • Proof of residential address issued with the last 3 months / annual statement, i.e. bank statement, utility bill, etc
  • A device with the ability to take a live selfie such as a webcam or camera phone.

During the online ID verification, Credas' facial recognition technology will check if you are present and determine whether your face (selfie) matches the photo on your ID.

For a full guide please visit Proof of ID and Address Requirements [Comprehensive Guide].

We have a number of different articles available to assist you with troubleshooting any problems you may have. Please view them on the following link:

ID Troubleshooting

Any other queries or assistance required, please contact our ID Compliance team at [email protected].

 

  • Select ‘I need to verify ID for someone else'.
  • Enter the email address of the officer being verified and click the Send validation link button.
  • An email with the validation link has now been sent to the officer’s email address. The officer must open the link and follow the on-screen instructions to verify their identity.

For a full walkthrough please visit here. 

We will be unable to activate or provide any services to customers (or companies) unable to complete our ID checks. 

You can view the status of your services in the "My Services" section on your account. Services that appear here are considered renewable, it will show the "renews on" date on this page too. 

You will receive an email nearing the renewal date to confirm the status.

All of our renewable services are set for payment to automatically come out using the card that was previously used. You will be able to see what card is stored within the "Payment Methods" section of your account. 

This is done to ensure that no services are missed and suspended so you can take full advantage of everything Companies MadeSimple has to offer. 

No longer need the service? No problem, simply cancel the services prior to renewal to ensure no further funds are taken. 

You are able to cancel your renewable services with us at any time during your subscription period.

How to cancel:

  1. Log in to your Companies MadeSimple account.
  2. Select My Services.
  3. Click the ‘cancel’ link next to the service that you wish to stop.
  4. Our system will check if there are any actions required on your part before cancelling the service.
  5. If all checks pass, confirm the cancellation by clicking the ‘I confirm…’ checkbox and then click the ‘Cancel the service’ button.
  6. You will receive an email as soon as the cancellation has been processed.

Yes you can. Simply contact us to request the upgrade/downgrade of your package and then our customer support team can advise further.

You can view the status of your services in the "My Services" section on your account. The renewal date will be shown here under the "renews on" heading. The price and recurrence of the renewal will be shown under the "Renew?" heading.

You will receive an email nearing the renewal date to confirm the date of the renewal as well as the renewal fee.

What's the difference?

We offer a mail forwarding service for UK and overseas (including PO Box addresses) customers in both our Registered Office and Virtual Office services. However, there is a difference in the type of mail that is forwarded for each service.

 

Registered Office Mail Forwarding

  • Is the receiving and forwarding of official mail (from particular Governing bodies) to you via scan - take a look at what is classified as official mail.
  • Does not include the receiving or forwarding of business/personal mail. For example, letters from your bank, customers, suppliers, etc. Therefore, you would need a Virtual Office service for this or you can provide an alternative address.

 

Virtual Office Mail Forwarding

  • Includes the receiving and forwarding of all business/personal mail to you. For example, letters from your bank, customers, suppliers, etc.
  • Can be used for marketing or advertising for your company. For example, if you currently have our virtual office service, the address can be on your website, business cards, email, etc.
  • Does not allow the authority to use the address as your company's registered office. Therefore, you would need a Registered Office service for this.
  • Does not include the receiving or forwarding of official mail. You would need a Registered Office service for this.

You will be notified via email if we receive any post for you that is included within your service. When you use our address as the registered office of your company, your company's Government mail will arrive at our address. We will then scan this across to you within 1 working day using our Digital Mailroom to the email address linked to your account with us on Companies MadeSimple. 

You can also view a history of received letters through your Registered Office service in your Company Inbox. 

  • Your mail is delivered to our office by Royal Mail and courier. 
  • Once received, our post team sort the mail into categories in preparation for scanning. 
  • We use an industrial letter opener machine which opens 100s of letters per minute. 
  • The stacks of opened letters are then placed into the scanner, where the system matches the name against our database and sends the item to you. 
  • Where the system is not sure about a match it will defer to human analysis of the name and address. 
  • We store each physical batch for 7 days in case you require the original forwarded on. 
  • We employ a secure shredding company to destroy the physical items after this time.

Government mail is any mail your business receives from official UK Government departments or agencies. This includes important documents related to your legal obligations as a business.

Examples of Government Mail
You might receive Government mail from organisations such as:

  • HMRC – tax returns, VAT notices, PAYE correspondence
  • Companies House – annual confirmation statements, incorporation updates, statutory notices
  • The Information Commissioner’s Office (ICO) – data protection fee reminders
  • The Office for National Statistics (ONS) – business surveys and compliance requests
  • Any other UK Government body sending official communications


Why It Matters
Government mail is legally important—it keeps your business compliant. If you don’t receive and act on it, you could miss deadlines or face penalties.

Services like Mailbox Lite* are designed to cover this type of mail only. If you’re expecting other types of post—like from your bank or clients—you’ll need a service that includes business mail too.

In Summary
Government mail = Official post from HMRC, Companies House, and other UK Government departments—usually related to your legal and regulatory responsibilities.

 

*Mailbox Lite is automatically included in any package that includes a Registered Office service. You will be notified about any business mail you receive, however it will not be released to you unless it's paid for individually or your service is upgraded to either "Mailbox Standard" or "Mailbox Premium".

 

 

The Registered Office service allows you to receive "Official Government" mail. 

How It Works:

 

Our office address service is easy to claim and use:

  1. Select your package
  2. Fill in your company details
  3. Make use of your new registered office address in the UK for all business-related mail and post
  4. Take advantage of our government mail forwarding service

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